Contact Us

Last updated: September 8, 2025

Get in Touch

We value your feedback and are here to help with any questions or concerns. Whether you're a player looking for platform suggestions, a platform operator exploring partnership possibilities, or a media professional seeking expert insights — our team is available to assist.

Contact Information

General Enquiries

Email: info@crystalblooms.space
Response Time: Within 24–48 hours

Partnership Opportunities

Email: partnerships@crystalblooms.space
Response Time: Within 48–72 hours

Technical Support

Email: support@crystalblooms.space
Response Time: Within 24 hours

Legal & Compliance

Email: legal@crystalblooms.space
Response Time: Within 48 hours

What We Can Help With

For Players

  • Platform recommendations and evaluations
  • Questions about bonuses and promotions
  • Responsible gaming support and resources
  • Website technical issues
  • Feedback or suggestions about our content

For Platform Operators

  • Affiliate and partnership opportunities
  • Platform evaluation submissions
  • Advertising and sponsorship enquiries
  • Compliance and regulatory guidance
  • Technical integration support

For Media & Press

  • Industry insights and expert commentary
  • Press releases and announcements
  • Interview and collaboration requests
  • Data and statistics enquiries

Frequently Asked Questions

How do you choose which platforms to review?

We only review platforms licensed by the UK Gambling Commission (UKGC). Our selection methodology takes into account game diversity, promotional offers, customer support quality, and overall user experience.

Are your reviews impartial?

Yes. Although we may receive compensation from featured partners, our editorial team maintains complete independence. Reviews are based on verified data and real player experiences.

How often do you update your reviews?

We consistently update our reviews to reflect current bonus offers, game libraries, and performance metrics from each platform.

Can I recommend a platform for review?

Certainly. We encourage player recommendations — just send us an email with the platform name and your reasons for suggesting it.

Response Times

We aim to respond to all enquiries as promptly as possible:

  • General Questions: 24–48 hours
  • Technical Issues: 24 hours
  • Partnership Requests: 48–72 hours
  • Legal Matters: 48 hours
  • Urgent Issues: Same day (when possible)

Business Hours

Our team is available Monday to Friday, 9:00 AM – 5:00 PM (GMT). Messages received outside working hours are handled the next business day.

Privacy & Data Protection

Any information you share with us is handled in accordance with our Privacy Policy and UK GDPR regulations. We never share personal data with third parties without your explicit consent.

Feedback & Suggestions

We are constantly working to enhance our platform and appreciate your input. If you have ideas for new features, content, or enhancements, please contact us — your feedback enables us to better serve players and maintain our position as a trusted UK gaming information source.